How We Set Up Your Clover System
Four free steps from first call to first transaction. Most clients across Southern Ontario are live within a week of signing.
The Four-Step Process
Every Azimuth client goes through the same four steps. Each one is free. Each one happens in person where it matters. Here is what to expect, in order.
- 1Step 1
Free consultation
Estimated time: 30 minutes, on the phone or in person
We start with a real conversation about your business. How you take payment now, what is working, what is not, what your monthly volume looks like, what cards your customers use. There is no sales pitch here. We are figuring out whether we are the right fit for you, and whether you are the right fit for us. If we are not, we will tell you. If we are, we move to step 2.
- 2Step 2
Free savings analysis
Estimated time: One business day to turn around
You send us your most recent processing statement. We go through every line, compare it to what you would pay on Azimuth's Interchange+ pricing, and email you a written comparison showing your effective rate now and your effective rate with us. If we cannot beat your rate, we will tell you that too, in writing. No pressure, no surprise calls trying to talk you into switching anyway.
- 3Step 3
Free Wi-Fi and network survey
Estimated time: 1 to 2 hours, on-site
Once you decide to move forward, we come to your business and check the network. Twenty-plus years of IT experience tells us when a router needs replacing, when an access point is in the wrong spot, and when the back-office switch is the reason your card reader keeps timing out. Most "terminal problems" are actually network problems. We catch them now, while we can fix them cheaply, instead of after a busy Saturday night.
- 4Step 4
Free on-site setup and staff training
Estimated time: 2 to 4 hours on install day, plus follow-up sessions as needed
We bring the Clover hardware to your business, set it up on your counter or wherever it lives, configure it for your menu or inventory, and train your team in person. Cashiers, managers, weekend staff. Everyone who will touch the system. We do not leave a manual on the counter and walk away. We stay until everyone is comfortable, and then our 3-tier support takes over after we go.
Total Time, End to End
From your first phone call to your first transaction on Azimuth, most clients across Southern Ontario are live inside a week. The bottleneck is usually scheduling the on-site survey and install around your operating hours. We work around your business, not the other way around.
If you need a faster path (a terminal failed yesterday and you are running on a backup, or you are opening a new location and need to be live for opening day), tell us when you call. We have moved fast for clients before and we will tell you straight whether your timeline is workable.
What It Costs You to Start
The consultation: $0.
A 30-minute phone call. No pressure, no payment information required.
The savings analysis: $0.
Send us your statement, get a written comparison back. If we cannot beat your rate, you have learned something useful about what you are currently paying.
The Wi-Fi and network survey: $0.
We come to your business, run the diagnostics, and email you a written summary. If your network needs work, we will tell you what and why before we touch a Clover device.
The on-site setup and training: $0.
All of it included with your Azimuth account. Hardware, configuration, in-person training, follow-up sessions, and our 3-tier support kicking in the moment we leave.
The only thing you will pay is your processing fees on actual transactions, after you go live. We earn our money the same way you do: by doing the work.
Common Questions About How We Work
Most of our Ontario clients are live within one week of signing. Faster is sometimes possible if you tell us early. The four steps each take a defined amount of time, and the bottleneck is usually scheduling the on-site survey and install around your operating hours.
